Terms of Service
Last Updated: September 24, 2026
1. Introduction to These Terms of Service
These Terms of Service govern your access to and use of the Irmadesign website, including the purchase of products and your interaction with the content and services provided through the website.
Irmadesign is operated by USEEMALL LTD. Irmadesign is the brand and online shopping platform through which USEEMALL LTD provides products and related e-commerce services to customers.
By accessing, browsing, or using www.irmadesign.com, placing an order, or otherwise using the services provided through the website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service, as well as any other policies referenced on the website.
If you do not agree with these terms, please discontinue use of the website.
2. About Irmadesign
Irmadesign is an online retail brand operated by USEEMALL LTD, providing home-related products for customers through its website.
The website is designed to provide customers with convenient access to product information, ordering services, payment processing, and international delivery arrangements. We aim to ensure that product descriptions, pricing information, ordering procedures, and service terms are presented as clearly as reasonably possible.
The company address associated with the operation of the business is:
USEEMALL LTD
Conyngham Road, Manchester, England
This address is provided as the company’s business and contact address and is not a return address.
3. Product Information
Irmadesign makes reasonable efforts to ensure that product descriptions, specifications, images, dimensions, colors, materials, and other information displayed on the website are accurate and up to date.
However, differences may occur between the actual product and the appearance of the product displayed on a device due to screen settings, lighting conditions, photographic conditions, manufacturing variations, or other technical factors.
Product information may also be updated from time to time without prior notice in order to reflect changes in availability, specifications, or other relevant information.
The display of a product on the website does not guarantee that the product will remain available at all times.
4. Website Use
You agree to use the Irmadesign website only for lawful purposes and in accordance with these Terms of Service.
You must not use the website in a manner that may:
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Violate any applicable law or regulation;
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Infringe the rights of the company or any third party;
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Interfere with the normal operation or security of the website;
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Attempt to gain unauthorized access to website systems or data;
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Introduce malicious software, viruses, or harmful code;
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Copy, reproduce, modify, or distribute website content without authorization;
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Use automated systems or other methods to improperly collect website information.
We reserve the right to restrict or suspend access to the website where we reasonably believe that these terms have been violated.
5. Placing an Order
When placing an order through www.irmadesign.com, you are responsible for providing accurate and complete information, including your name, delivery address, email address, payment information, and other information required to process the order.
Before completing an order, you should carefully review the selected products, quantities, prices, delivery information, and other order details.
Once an order has been submitted, changes or cancellations may not always be possible, particularly after the order has entered processing or shipment.
If you identify an error in your order information, please contact us as soon as possible at customer@irmadesign.com.
6. Order Confirmation and Processing
After an order is submitted, an order confirmation may be sent to the email address provided during checkout.
An order confirmation indicates that we have received your order request. It does not necessarily mean that the order has been finally accepted or dispatched.
Orders are generally processed within 1–3 business days after payment has been successfully received.
We may need to review an order before processing it. In certain circumstances, an order may be delayed, modified, or cancelled due to product availability, payment issues, incorrect information, suspected unauthorized transactions, or other operational reasons.
If an order cannot be fulfilled, we will take reasonable steps to notify the customer using the contact information provided when the order was placed.
7. Prices and Payment
All product prices displayed on the website are presented in U.S. dollars (USD) unless otherwise stated.
The total amount payable may include the applicable product price and shipping charges shown during checkout.
Customers are responsible for reviewing the final order total before completing payment.
We may update product prices from time to time. Price changes will not normally affect orders that have already been successfully placed and confirmed, unless otherwise required by applicable law.
Payment must be successfully completed before an order can enter normal processing.
8. Global Shipping Services
Irmadesign provides shipping services to customers in various international destinations.
Shipping availability may depend on the destination, local delivery conditions, carrier restrictions, customs requirements, and other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Delays or failed deliveries caused by incomplete or incorrect address information may affect delivery times.
The company address of USEEMALL LTD, Conyngham Road, Manchester, England, is a business and contact address and must not be used as a product return address unless a separate return instruction has been provided.
9. Shipping Methods and Shipping Fees
Irmadesign currently provides the following shipping arrangements:
Standard Shipping
For orders with a merchandise value of less than USD 66, the shipping fee is:
USD 8
Free Shipping
For orders with a merchandise value of USD 66 or more, the shipping fee is:
USD 0
Shipping charges are calculated according to the applicable order value and are displayed during the checkout process where applicable.
The shipping threshold applies to the merchandise value of the order and does not include the shipping fee itself.
10. Order Dispatch and Estimated Delivery Time
Orders are generally prepared and dispatched within 1–3 business days after successful payment and order verification.
After dispatch, the estimated transportation time is generally 7–15 business days, depending on the destination and transportation conditions.
The above timeframes are estimates only and do not constitute a guaranteed delivery date.
Actual delivery times may be affected by factors including:
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International transportation conditions;
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Carrier capacity;
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Customs processing;
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Local delivery arrangements;
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Weather conditions;
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Public holidays;
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Incorrect or incomplete delivery information;
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Other circumstances beyond our reasonable control.
If an order experiences an unexpected delay, customers may contact customer@irmadesign.com for assistance regarding the relevant order.
11. Customs and Destination Requirements
For international orders, shipments may be subject to customs procedures, import requirements, taxes, duties, or other charges imposed by the destination country or region.
Such requirements vary depending on the destination and are generally outside the direct control of Irmadesign.
Customers are responsible for complying with applicable local laws and requirements relating to the importation and receipt of products.
Any customs-related delay may extend the estimated delivery period.
12. Returns and Refunds
Customers should review the applicable return requirements before sending any product back.
Unless otherwise stated or required by applicable law, products intended for return should generally be unused, in their original condition, and accompanied by any original packaging or relevant product materials where reasonably possible.
Certain products may not be eligible for return due to their nature, condition, or applicable legal requirements.
If you need to request a return or refund, please contact customer@irmadesign.com with the relevant order information before sending any product back.
A return should not be sent to the company address in Manchester unless a specific return instruction has been provided. The address of USEEMALL LTD, Conyngham Road, Manchester, England is a company and contact address and is not a return address.
Refunds, where approved, will generally be processed through the original payment method, subject to applicable processing procedures.
The timing of a refund appearing in the customer's account may also depend on the relevant payment provider or financial institution.
13. Intellectual Property
All content available on www.irmadesign.com, including but not limited to text, product descriptions, photographs, graphics, logos, page designs, layouts, visual elements, trademarks, and other materials, may be protected by applicable intellectual property laws.
Unless expressly authorized by Irmadesign or the relevant rights holder, you may not reproduce, copy, modify, distribute, publish, display, transmit, sell, or otherwise commercially exploit website content.
The Irmadesign brand name and related brand materials may not be used without appropriate authorization.
14. User-Submitted Information
Where the website allows customers to submit information, comments, reviews, or other content, customers should ensure that such information is lawful, accurate, and does not infringe the rights of others.
You must not submit content that contains unlawful, misleading, defamatory, abusive, discriminatory, threatening, or infringing material.
By submitting information or content through the website where such functionality is available, you acknowledge that the company may process and use such information as necessary to operate the relevant website functions and services, subject to the applicable Privacy Policy.
15. Website Content Updates
We may update, modify, replace, or remove website content from time to time.
This may include changes to product information, availability, pricing, descriptions, images, website functions, policies, or other materials.
We do not guarantee that all information on the website will remain unchanged or continuously available.
We may also temporarily suspend certain website functions when maintenance, technical updates, security measures, or other operational requirements make this necessary.
16. Third-Party Services and External Links
The website may contain links to or rely on services provided by third parties, including payment providers, shipping carriers, technology providers, or other external service providers.
Third-party services may operate under their own terms, conditions, and privacy policies.
Irmadesign does not necessarily control the content, availability, security, or policies of external websites or services.
Customers should review the applicable terms and policies of third-party services where necessary.
17. Service Availability
We make reasonable efforts to maintain the availability and normal operation of the website.
However, uninterrupted access cannot always be guaranteed.
The website may occasionally be unavailable or partially unavailable due to maintenance, technical problems, network interruptions, security issues, third-party service interruptions, or other circumstances.
We may also restrict or suspend access where reasonably necessary to protect the website, users, company systems, or business operations.
18. Limitation of Liability
To the extent permitted by applicable law, Irmadesign and USEEMALL LTD will not be responsible for losses arising from circumstances that are outside our reasonable control.
Such circumstances may include transportation delays, customs processing, carrier interruptions, network failures, technical problems, natural events, government actions, or other events that cannot reasonably be prevented or controlled.
Nothing in these Terms of Service is intended to exclude or restrict any liability that cannot lawfully be excluded or restricted under applicable law.
19. Changes to These Terms of Service
We may update or revise these Terms of Service from time to time to reflect changes in our services, website functions, business operations, legal requirements, or other relevant circumstances.
When changes are made, the updated version may be published on the website with a revised effective or updated date.
Your continued use of the website after the updated terms become effective constitutes your acceptance of the revised Terms of Service, to the extent permitted by applicable law.
20. Relationship with Other Policies
These Terms of Service should be read together with other applicable policies published on the Irmadesign website, including policies relating to privacy, shipping, returns, and other website services.
Where a specific policy applies to a particular service or transaction, that policy should be considered together with these Terms of Service.
If there is a conflict between these Terms of Service and a mandatory legal requirement, the applicable legal requirement will prevail to the extent required by law.
21. Contact Information and Operating Entity
Irmadesign is a brand operated by USEEMALL LTD.
For questions relating to orders, products, website services, or these Terms of Service, customers may contact us by email:
Website: www.irmadesign.com
Company Name: USEEMALL LTD
Company Address: Conyngham Road, Manchester, England
The company address above is provided for business and contact purposes and is not a returning address.
22. Governing Law
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK.
Company Name: USEEMALL LTD
Company Address: Conyngham Road, Manchester, England（This is not a returning address）