Privacy Policy

 

Last Updated: September 24, 2026

1. Introduction to This Privacy Policy

Welcome to the Irmadesign website (www.irmadesign.com). This Privacy Policy explains how we collect, use, store, process, and protect your personal information when you visit, browse, or use our website, purchase products through the website, or communicate with us regarding our services.

Irmadesign is a brand and online retail website operated by USEEMALL LTD. USEEMALL LTD is responsible for the operation of the website, product sales, order processing, and related website services, while Irmadesign is the brand name and website identity presented to customers.

We value the privacy and security of your personal information and have prepared this Privacy Policy to explain how information may be handled when we provide our website and related services.

By accessing or using www.irmadesign.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described in this policy, please discontinue use of the website.

2. Information We Collect

Depending on how you use the website, we may collect information that is necessary for order processing, website operation, and business activities.

The information we may collect can include:

  • Name or recipient name;

  • Email address;

  • Delivery address;

  • Billing address, where applicable;

  • Telephone number, if provided during checkout;

  • Order number and order details;

  • Information about products purchased;

  • Order amount and transaction-related information;

  • Information required for payment processing;

  • Delivery and shipping information;

  • Information that you voluntarily provide to us;

  • Certain technical information generated when you access and use the website.

We process such information only to the extent reasonably necessary for business operations, order processing, website services, security, and compliance with applicable legal obligations.

3. Collection and Use of Order Information

When you place an order through www.irmadesign.com, we need to collect certain information in order to confirm your order, process payment, arrange delivery, and send necessary order-related notifications.

For example, we may need to use your name, email address, delivery address, and necessary contact information to complete delivery.

Order-related information may also include:

  • Product names and quantities;

  • Order amount;

  • Order creation date and time;

  • Order status;

  • Shipping information;

  • Return or refund information, where applicable.

Such information is primarily used to fulfill the transaction or service requested by you and is not intended to be used for unrelated purposes.

If you have questions regarding your order information, you may contact us at customer@irmadesign.com.

4. Payment Information

When you make a payment through the Irmadesign website, the payment process may be handled by third-party payment service providers.

To protect transaction security, we do not retain complete bank card numbers, card security codes, or other complete payment credentials unless their retention is necessary and permitted.

We may receive information relating to the status of a payment, such as whether a payment was successful, the transaction amount, transaction identification information, or other information required to confirm the status of an order.

Payment service providers may process relevant payment information according to their own privacy policies and applicable laws. We recommend reviewing the applicable privacy terms of the relevant payment service provider when using its services.

5. Shipping Information

To complete international orders, we may need to provide necessary information to relevant shipping and delivery service providers.

Shipping information may include:

  • Recipient name;

  • Delivery address;

  • Telephone number, if provided with the order;

  • Order number;

  • Package and delivery information.

This information is used only to the extent necessary to complete delivery, track shipping status, handle delivery issues, or meet relevant business requirements.

Because Irmadesign provides international shipping services, certain order information may be processed by shipping, logistics, or related service providers located in different countries or regions.

6. Website Access Information

When you visit www.irmadesign.com, our website systems or related technical services may automatically record certain technical information.

Such information may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system information;

  • Pages visited;

  • Time of access;

  • Website usage information;

  • Network and technical connection information.

This information may be used to maintain the normal operation of the website, analyze website performance, identify technical problems, improve website security, and understand overall website usage.

Such technical information is generally not used to directly identify you unless, where permitted by law or reasonably necessary for business purposes, it needs to be combined with other information.

7. Cookies and Similar Technologies

The Irmadesign website may use cookies or similar technologies to help the website function properly and improve its technical performance and usability.

Cookies are small data files stored in your browser or on your device. They may help the website maintain necessary settings, recognize certain access information, or understand basic website usage.

We may use such technologies to:

  • Maintain normal website operation;

  • Store necessary website settings;

  • Understand website traffic and usage;

  • Analyze technical performance;

  • Identify and prevent certain abnormal activities;

  • Improve website functionality.

You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the normal operation of some website functions.

8. How We Use Personal Information

We may process your personal information for the following purposes:

8.1 Processing Orders

This includes confirming orders, processing payments, arranging delivery, updating order status, and handling returns or refunds where applicable.

8.2 Providing Website Services

This includes maintaining the normal operation of the website, processing website functions, and ensuring that you can properly browse and use the website.

8.3 Handling Communications

If you contact us by email, we may use the information you provide to identify your request and handle the relevant matter.

For example, when you send information concerning an order to customer@irmadesign.com, we may use your order information and contact details to verify and handle the relevant matter.

8.4 Website Security

We may process certain technical information to identify abnormal access, reduce fraud risks, prevent unauthorized activities, and maintain the security of the website and related systems.

8.5 Legal and Compliance Requirements

Where required by applicable law, we may process, retain, or disclose necessary information to fulfill legal obligations, handle disputes, respond to lawful requests, or protect our legitimate interests.

9. Information Sharing and Third-Party Services

We do not arbitrarily sell your personal information for purposes unrelated to the services provided through this website.

During the normal operation of the website and processing of orders, we may need to share necessary information with certain third-party service providers.

These third parties may include:

  • Payment processing service providers;

  • Shipping and logistics service providers;

  • Website hosting and technical service providers;

  • Website security and technical maintenance providers;

  • Other partners that provide services necessary for the normal operation of the website.

We will provide information only to the extent reasonably necessary for the relevant service and will take reasonable measures to protect such information in accordance with applicable laws.

Third-party service providers may independently process certain information in accordance with their own policies and applicable laws.

10. International Data Transfers

Because Irmadesign provides online services to customers in different countries and regions, certain information may need to be transferred to or processed in countries or regions different from where you are located.

For example, order processing, payment, logistics, website hosting, or technical services may involve service providers located outside your country or region.

Where information is transferred internationally, we will take reasonable measures to protect the security and integrity of personal information to the extent required by applicable laws.

11. Retention of Personal Information

We retain relevant personal information for as long as reasonably necessary based on actual business requirements.

The retention period may depend on:

  • The time required to process an order;

  • Requirements for after-sales, returns, or refunds;

  • Financial and transaction record-keeping requirements;

  • Applicable legal requirements;

  • The time reasonably required to resolve potential disputes;

  • Requirements for fraud prevention or website security.

When personal information is no longer reasonably necessary for business or legal purposes, we may delete, anonymize, or otherwise appropriately process such information in accordance with applicable technical and administrative procedures.

12. Information Security

We take the security of personal information seriously and implement reasonable technical and administrative measures to reduce the risk of unauthorized access, use, modification, disclosure, or loss.

Such measures may include access controls, technical safeguards, security management procedures, and other security measures appropriate to website operations.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Although we take reasonable measures to protect information, we cannot guarantee that information transmitted or stored through the Internet will always remain completely secure.

13. Email Communications

If you contact Irmadesign by email, we may retain the content of your message, your email address, and other information relating to the communication.

Such information may be used to:

  • Respond to your email;

  • Handle order-related matters;

  • Verify relevant information;

  • Process return or refund requests;

  • Handle website service-related requests;

  • Maintain necessary business communication records.

We recommend that you avoid providing sensitive personal information that is not necessary for handling your request when contacting us by email.

14. Children's Privacy

The website is not specifically designed for children.

If you have not reached the age at which you are legally permitted to independently enter into relevant transactions or provide personal information under the laws of your jurisdiction, please use the relevant services with appropriate involvement and consent from a parent or legal guardian.

If we become aware that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to handle such information in accordance with applicable laws.

15. Third-Party Websites

The website may, in certain circumstances, contain links to third-party websites or third-party services.

Such third-party websites may have their own privacy policies, cookie policies, and data processing practices.

When you leave www.irmadesign.com and access a third-party website, the processing of your information will be subject to the policies of that third party.

We recommend that you carefully review the privacy policy of any third-party website before providing personal information to it.

16. Your Privacy Rights

Depending on the laws applicable in your country or region, you may have certain rights regarding your personal information.

These rights may include:

  • The right to understand how your personal information is processed;

  • The right to request access to certain personal information relating to you;

  • The right to request correction of inaccurate information;

  • The right to request deletion of personal information where permitted by law;

  • The right to restrict or object to certain types of processing in specific circumstances;

  • The right to withdraw consent where applicable.

The specific scope of these rights may vary depending on the laws applicable in your country or region.

If you wish to make a request regarding your personal information, you may contact us at customer@irmadesign.com. We may need to carry out reasonable identity verification before processing a request in order to protect your personal information from unauthorized access.

17. Accuracy of Information

We will take reasonable steps to maintain the accuracy of information relating to orders and website services where necessary.

If you discover an obvious error in your order information or other relevant information, you may contact us by email to request a correction.

When placing an order, you should ensure that the name, delivery address, email address, and other necessary information you provide are accurate and complete.

Problems caused by incorrect or incomplete information voluntarily provided by a user may affect the normal completion of services, including delivery or order processing.

18. Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our website operations, business processes, technology, or applicable laws.

When material changes are made, we may publish an updated version of this Privacy Policy on the website.

The revised policy will become effective after publication and will display the applicable update date.

We recommend that you review this page periodically to remain informed about our current Privacy Policy.

19. Contact Information and Operating Entity

Irmadesign is a brand and online retail website operated by USEEMALL LTD.

USEEMALL LTD is responsible for the operation of the Irmadesign website and related commercial services, while Irmadesign is the brand name used externally.

If you have any questions regarding this Privacy Policy, the handling of personal information, order-related information, or privacy rights, you may contact us by email.

Company Name: USEEMALL LTD

Company Address: Conyngham Road, Manchester, England

The address above is provided as the company's business and contact address and is not a return address.

Brand Name: Irmadesign

Website: www.irmadesign.com

20. Scope of This Privacy Policy

This Privacy Policy applies to the relevant website services provided through the official Irmadesign website, www.irmadesign.com, and to personal information collected and processed by us through the website.

If a particular service has separate privacy notices or specific data processing rules, those notices may apply together with this Privacy Policy.

To the extent required by applicable law, nothing in this Privacy Policy is intended to limit or exclude any privacy rights that you are legally entitled to exercise.

21. Final Statement

We aim to use personal information in a clear and reasonable manner to provide you with secure and reliable website shopping and related services.

We process information based on actual business requirements and take reasonable measures to protect your personal information to the extent required by applicable laws.

If you have any questions regarding this Privacy Policy, the handling of personal information, or your privacy rights, please contact us at:

customer@irmadesign.com

Brand Name: Irmadesign
Website: www.irmadesign.com
Company Name: USEEMALL LTD
Company Address: Conyngham Road, Manchester, England（This is not a returning address）